"Having April coach and train our L’Oréal Professionnel Artists at our kick off training for the year was a perfect way to inspire the inspirational. The impact of this customized training she provided really met our team exactly where they were with an interactive training focused on training trainers. Our team has taken away so many great learns from the ACT workshop. They are focused on ROE (Return On Expectations) and in a service driven industry like beauty this is a game changer for us"
Victoria Usher
Assistant Vice President of Training for L’Oréal Professionnel USA
Your managers will learn how to create a positive culture and build teamwork through their communication and coaching skills so that your team can focus on driving a positive customer experience resulting in positive sales
Your managers will learn how to manage stress and change limiting beliefs that are holding their team back while approaching setbacks in a positive way so that they can execute on the company expectations
Your managers will learn to have difficult conversations, manage conflict and provide feedback to their employees so that they are equipped to deal with employee issues and hold them accountable
"April and the team facilitated a two day leadership training weekend retreat for the Essentially You management team. Throughout the planning and preparation process April’s attention to detail and commitment to understanding the functionality of our health care organization was outstanding. April demonstrated a depth and range of knowledge, skills and professionalism that were exemplary. Moreover, April was able to connect with the team in an engaging, thought provoking and encouraging manner, whereby enabling individuals to step out of their comfort zones and take risks. I can confidently attest the Essentially You management team are without doubt better equipped to lead our organization through the next period of growth and development."
Maxine Fyffe
Principle and Owner, Essentially You
Your hiring costs will lower when your managers learn ways to inspire and motivate their team igniting a positive culture where people are happy and are focused on achieving the company goals
Your companies results will increase because you managers will know how to consistently execute the companies objectives and work with their team to achieve objectives
Word of mouth is your silent seller when your employees feel good about their leader it transfers into the results of the company. Customers feel this energy and tell their friends
Your Managers will be immersed in a highly interactive workshop lead by April and her team, all activities are developed to engage your managers in thought provoking self discovery.
Your managers will receive group virtual coaching once the workshop has been delivered to ensure that the learning sticks and is integrated.
Your managers will be given resources such as; scripts, conversation starters, coaching pocket tool, ACT self discovery questioning card, workbook and much much more.
It is rare to find an individual like April who is both equally talented as both a trainer facilitator and program designer. When an organization makes a decision to bring someone from the outside to both design and facilitate it could be challenging as this person needs to quickly understand the organization needs. This was not a challenge for April as she immediately connected with everyone who she met within our organization, efficiently figured out our goals and delivered an outstanding training program. The program April designed made a positive first impression on the day of delivery to our teams and we have seen the impact from this training within our organization in the days that have followed. I would highly recommend April to any organization looking both someone to design and facilitate a training program on leadership development/customer service where I know April can provide her expertise.
Heather Saba
Director of Volunteers, Habitat for Humanity