In today’s rapidly evolving world, leading with purpose and positivity is no longer optional—it’s essential. Having led individuals and teams for nearly three decades, I’ve learned that leadership is about much more than driving results. It’s about building an inclusive culture, where every team member feels valued and empowered to bring their authentic self to work. This is the core message of my book, The Positive Effect, and I’m excited to share how my leadership journey and lessons can help you create high-performing, diverse teams.

Why Inclusive Leadership Training for Managers Matters
When leaders live purposefully and lead with positivity, they influence more than just the workplace—they shape people’s confidence and self-worth. Inclusion is more than a buzzword; it’s a conscious choice. While diversity is a reality in today’s workforce, inclusion requires intentional effort. Teams that feel they belong perform better, collaborate more effectively and drive innovation. My leadership model, A.C.T—which stands for Accept, Create, and Teach—guides leaders to foster this sense of belonging. It’s not just a leadership process; it’s a way of being.
Inclusion isn’t just about diversity; it’s about creating an environment where every individual’s voice is heard and valued. Whether in retail or any other industry, diverse teams bring unique perspectives and ideas, leading to better customer
experiences and business outcomes.
The Impact of Diversity in Leadership
Retail has always been a melting pot of different backgrounds, ages, and cultures. Throughout my career, I’ve embraced the power of diversity, building teams that reflect the communities we serve. By empowering each team member to be authentic and use their voice, we’ve created both amazing customer experiences and strong internal bonds.
In The Positive Effect, I explore how to build inclusive teams, not just for the sake of hitting performance targets, but to create a culture where everyone thrives. Leaders who understand the importance of inclusion and belonging are better positioned to lead diverse teams and create high-performing workplaces.
Check out the new collection.
Unlearning Bias and Leading with Awareness
Unconscious bias is a barrier that many leaders face. In a world filled with stereotypes and preconceived notions, it’s essential to unlearn these biases and lead with awareness. My leadership model, A.C.T, teaches leaders to Accept differences,
Create growth opportunities, and Teach others to lead with compassion and inclusivity.
When you adopt A.C.T., you’ll see a shift in how your team responds to you. By leading with awareness, you can build stronger connections, foster creativity, and drive success. In The Positive Effect, I outline practical steps to unlearn biases and lead with a mindset focused on inclusion. We focus on leadership training for managers in our workshops.
Building a Legacy of Leadership
At the heart of great leadership is a desire to create an environment where others can grow and thrive. Ask yourself these three key questions:
What is my mission as a leader?
What motivates me to lead others?
Why do I want to hold a leadership role?
If your motivation is centered on status or power, it’s time to reassess. True leadership is about helping others reach their full potential. In my book, I share my journey of overcoming leadership challenges and using my position to make a positive impact on others’ lives.
Why This Matters for You
Whether you work in retail or any other industry, the principles of purposeful and inclusive leadership are universal. If you’re ready to lead with purpose and positivity, The Positive Effect will provide you with the tools and insights to do just that. When you lead with inclusivity and awareness, you not only transform your workplace but also help shape a more compassionate and understanding world.
Join the movement. Learn how to build diverse, high-performing teams. Together, let’s lead with purpose, live positively, and create a future where every team member feels valued and empowered.
Want to learn more about inclusive leadership and how to apply the A.C.T model in your business? Set up a call with my team.
By optimizing your leadership with purpose and awareness, you’ll unlock the potential of your team and achieve more than just success—you’ll create lasting change.
And until next time; Be the type of energy that no matter where you go, you always add value to the spaces and lives around you.
Positively,
April
CEO, Founder, and Chief Inspirational Officer
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